Customer Testimonials
Flawless experience. Very smooth process from start to finish.. Had the vehicle I wanted and they made the deal happen. Fair trade value and a nice discount on the new vehicle..Great job Porcaro Crew..
Sent my vehicle in for a recall repair. They were professional and had a tracker on the driver so I could see where they were. The only issue was that upon returning my vehicle the piece that had been repaired fell off again, due to the glue not being fully cured. I’m not going to say it’s 100% their fault for this due to weather and curing times but it is an inconvenience now having to wait a long time for the replacement. But as soon as I reported it to them they informed me I’d be first ...
friendly, fast and accommodating. Amanda Rocks!
Very good service. Only complaint is the day after I had The Works oil change I got an email with a $10 off The Works. I was very disappointed with that. It would have been nice to have received $10 off BEFORE my oil change.
Best service department in Wisconsin. Next time i need to buy a car it will be at Porcaro Ford in Racine
Professional Quick Lane service. Excellent customer service with great follow up communication. Pricing was fair and reasonable. Didn’t try to sell any unnecessary products or services.
Always happy with their service.
The guys there are always so nice! Very thorough with the information and get any job done efficiently. Highly recommend.
I went to Picaro Ford to pick up a license plate holder and to have it installed on my car but when I got there, I learned that my appointment was for the next day . While I was there explaining the problem, one of the employee said he would put it on my car. He did an excellent job and I’m just very happy with Picaro Ford.
Always enjoy the friendly, professional and efficient associates. They are timely and always go “the extra mile.” Thanks!
Honestly Porcaro Ford was the least expensive of places i called for a quote on brakes. They were very responsive and quick to get the work done. They were also very honest about what actually needed to be done. I’ll definitely be going back for any additional services on my truck.
There was no pressure to get any extra services. They checked out my truck did the oil change and called me when it was done. Fast and friendly.
Quick and professional service done right!
What a great group of people to work with on getting a new used car. Steve was so helpful and accommodating in all our questions and requests. Mark and Dan were very friendly. Coltrane made the final phase easy and relaxing. We appreciated the professional and non-pushy attitude of the whole experience. Porcaro Ford was a great place to do business with and we will be back when we are looking for another car.
Always great service at Pocaro quick lube!
Curious, quick, coffee
The entire staff was super friendly and helpful and us buying our first new car. Everyone was so helpful and answered all of our questions. It’s nice to know there is a car dealer in town that’s trustworthy and actually lives in the town they work in.
Kind, easy service with great communication. Thank you!
The staff were very friendly and efficient. The cost was surprisingly reasonable. I will go back there for all my car issues.
Mike in service did a outstanding job with my F150 , above and belong with my warranty company. Thank you
Randy at Porcaro Ford is the guy to see for all of your Ford service needs! Trust me he is the best to work with!
Friendly staff and great service!
Quick and friendly service. Work to get you the best deal and no pressure to buy.
Great car buying experience with Porcaro Ford!! Chuck Rizzo was fantastic to work with. Very straight forward and not pushy. Dan helped a lot to get all of the details in place and get us out the door as quickly as possible with our new purchase! Thanks!!
Went to the Quick Lane for an oil change. Friendly staff, efficiency, and decent prices. Will be going back for future work on my vehicle.
Great experience and washed the car
Just leased a new car from Porcaro Ford and had an amazing experience! Everyone that I worked with made the process very simple from start to finish. I will definitely go back when I need another vehicle. Special shout out to Steve in sales and Coltrain in finance for making everything go so smoothly!
The technicians were very helpful,polite and my Ford F150 service was done in 45 minutes. Thank you to the technicians.
Great friendly service! They take the time to get you into the right vehicle. I’d would buy all my cars from Porcaro Ford
First time purchasing a vehicle from here and it was a fantastic experience start to finish. Chuck was very responsive to our search and even asked us to let him know when we were close to the dealership so he could have it “warmed up and ready” for us to come test drive. Cannot recommend him enough. The finance person, Coltrane, was just as professional, humorous, and easy-going. All in all, we will definitely be looking here first when we buy our next vehicle. Thanks again!
It went well Got a report on the condition of my explorer Was done in a timely manor The strong point of my explorer is it goes through anything Any weather condition or road condition there is the explorer goes through it. I was fishing the white river marsh wildlife area wandered on a bad dirt & gravel road the explorer went straight through It.
Service is always topnotch helpful and professional. Never a problem highly recommend
Excellent service. Service person was pleasant and helpful. I would recommend service at your establishment for my family and friends.
Tech was efficient and freindly
The service department at Porcaro was really good with the recent repair on my sunroof for my Edge. It was tricky trying to find the problem, but they didn’t give up. And the pickup service is so convenient!
This dealership will always be our go to when purchasing a vehicle. All of the staff is fabulous but Chuck always goes above and beyond for us. We couldn't do a down payment on the car we were waiting to purchase with a black friday financing deal and they worked with us to make sure it was still available once we could secure financing. They make you feel at home and not rushed or pressured to purchase. This is the 3rd vehicle we've bought from porcaro. We will be back when we're ready for our new ride!
Randy and his service team were awesome! Got to the heart of my issue with no BS or greasey tactics.
My Ford Edge had a emissions recall, when I called to make a appointment, they asked if I wanted to bring my car in or have the moble technician come to my house, I picked the 2nd option, what a great service!
Thanks to Randy for pushing insurance company to act with speed.
Great service. They were a little behind, but everyone pitched in to get us in and out.
Amanda from the Service dept was there every step of the way. She made a horrible situation so much better. The work they did on my SUV was flawless and I am out back on the road. Thank you so much!
It’s always a great experience. Friendly and professional.
They make you feel like a valued customer. From the test drive to the purchase of the car, the process is easy, quick, and stress-free. I would recommend this dealership.
Fast friendly salesman and sales personnel!!!!!!!!!! Fastest ever purchasing of a new vehicle ever 4-hours and out the door. Kudos to Chuck Rizzo, Joseph Rangel, Randy Kumm, Coltrane Apostle!!!!!!!!!!!!!!!
Like to give a shout out to Randy in the service department Woop Woop!!! Very impressed with his knowledge and ability to explain the process of what needed to be done, the time frame and the cost so I could make an educated decision on my repair 🤩
So far, I’ve had a good outcome with Porcaro Ford. It’s not finished yet, but I am going back to get it done.
Great service!
Fast and friendly.
Great service
The service was great everything was done as stated and on time
Great service, great communication
The salesman Jim Meyer while being new was helpful courteous and responded to what i eventually decided I was looking for
Timely service
Sales person Lenny Parise was very good to deal with work with him through the years. Great experience.
I had my rear brakes pads and rotors replaced as well as an oil change and inspection. They marked my rear wiper as good but it had a large hole in the middle. I need to go back and have that replaced
My 1st time at porcaro ford I just want to say Amanda was awesome vary professional ,explaining what the issue was and what the mechanic did to fix my truck, I would recommend to friends and family. Thank you Mr Bazan.
even though they did not confirm the recall on our Ford Fusion ( wrong vin # goes by manufacturing plant) they got it in & done in a timely, be it expensive manner.
Great service from a friendly staff.
Friendly and courteous
I bought a Ford F-150 pickup from Porcoro. It was a good experience. My sales guy Jim was terrific. He gave me space to look at the inventory and choose, he was knowledgeable about the product. Was not pushy at all and I feel that the price I paid was reasonable.
The people were good to work with and they did a very good job
My husband and I met with Jim when purchasing our car here and he was fantasic. Personable, made us feel comfortable and informed throughout all of the decision making!
Staff was all very friendly, helpful and accommodating. Great experience, would recommend them to everyone.