Customer Testimonials
Excellent service. Great staff. I have relied on them for years. I highly recommend them.
in & out the technicians were right on time did excellent Job
We had a great experience working with Jim Meyer and the management of Porcaro Ford. After I had a change of heart about the purchase of a used vehicle, they worked with me to achieve a desirable outcome. Much appreciated!
I was treated very well by the staff that I interacted with. Happy with the whole process.
Excellent experience, easy check-in had some warranty work done. Had a recall and got an oil change all were done within a few hours. Got a call picked up my car. Everything went perfect. I deal with the service writers, Amanda or Randy and they’re both fantastic. They have a great staff from top to bottom at the dealership.
Prompt and friendly service
As always best service department around. Great personnel who treat you well
Great service and timely updates on the process of the repair.
Staff is always very friendly and knowledgeable.
New Customer. Great fast service and I will be back.
Wonderful service. Friendly helpful services people.
Took a Fird ranger to a 9:30 appointment and was told there was alot of carry over from the day before and I would be next on the lift. Came in for a oil change, ture rotation and a recall on the sync. We did not get out of the dealership until 11 :30. I'm not sure but last oil change we gad a a different dealership took forever too. Maybe it is the way Ford does business.
Great team. First dealer I have encountered that doesn’t try to add random costs to sale
They treat you like family, from the sales people to the finance. It doesn’t take all day to buy a car. I know I didn’t just buy a car but a group of people who truly will look out for my best interest and will look after my car. I haven’t own anything but a Ford, Porcaro Ford.
Very impressed with all personnel I was in contact with and they did exactly what I wanted them to do. Job well done. Best servuve in Racine!
Patrick and Mary Kay were great in helping to make the purchase and financing of our new car painless and efficient. they were so kind and empathetic after our car was stolen. our great friend Steve Paulson also helped make us feel comfortsble and confident in our decision, while we compared vehicles and options. what a great experience after the violation of having our car stolen.
Excellent service!
Everything was done on time and correctly.
Steve is very professional and patient.
Porcaro Ford has been an absolute lifesaver! The last 2 times I needed service on my Bronco sport, they went above and beyond. For a recent recall, they even brought their service truck to my house and completed the work right in my driveway! The most recent visit was for another recall and an oil change, and they picked up my truck, finished everything quickly, and returned it in just a few hours. Amazing service! Thank you Porcaro For making my life so much easier.
Fast and courteous service
Always polite and welcoming. Quick oil change for good price. There’s a reason I’m a repeat customer.
New to the area, brought my F150 in for an oil change and a mystery noise the truck was making when I'd accelerate. Dealt with Mike in service and he was excellent. I appreciated the communication and being kept informed about the status of the work being done. Happy with both the customer service from Mike and the work done by the techs.
Great service kept in contact with me throughout the long warranty process. Gladly do business with again
Got oil change and other services done quickly and confident that the work was done right the first time.
Was great that I could get mobile service right to my house!
I purchased a 2022 Ford Expedition Max from Porcaro last week. I live in south central Virginia and I saw the car on Autotrader.com. This was my longest distance car purchase ever! I Got excellent service from the sales staff; Chuck Rizzo and Joseph Rangel were really great. Mary Kay Holguin was excellent to deal with on the sales and DMV work. Jimmy, who picked me up at the airport, was wonderful and explained all the basics of operating the car on the way back to the dealership. The whole team did a great job and had me on the ...
I walked in on a Saturday without an appointment and was greeted after just a few minutes. The entire process from test drive, to appraisal of trade in, financing, and purchasing was easy and professional. Patrick was great to work with and if your looking for a new car - I'd recommend checking them out and seeing what they could do. Never once was Patrick or the rest of the staff pushy - in fact they took time to answer questions and ensure I was getting what I was looking for. I walked in with a trade in, and ...
Had a very good experience purchasing our F-150. Our sales associate, Clotrane was very knowledgeable about the truck. He was not aggressive or pushy. We took our time deciding and he answered any questions we had. Also the service manager was very helpful and accommodating when we had the bed liner put in. He gave us a new loaner to drive while the truck was being attended to . We will be purchasing our next vehicle from Porcaro Ford.
Caeden was very knowledgeable and pleasant to work with. He and the finance team made the process of buying our truck quick and seamless. Would highly recommend working them!
Very friendly!
1st time for service at Porcaro Ford will be back Mike was great to work with.
Convenient service for more simple repairs.
They were excellent and fast
Randy K at Porcaro Ford took amazing care of us every time we had an issue with our vehicle. Each problem was handled smoothly, and it was a pleasure to work with him. Unlike Boucher in Kenosha, who charged for paper floor protectors, left us without a car for a week with no explanation, and denied our warranty claim, Porcaro Ford got our warranty approved and completed the repairs promptly. On a second occasion, we had issues with our vehicle and again turned to Porcaro Ford, the best place for our Ford. The work was done quickly and smoothly. This ...
Great job — Porcaro Ford removed and replaced my damaged antenna. The replacement is better than the original. Nice job.
Porcaro Fords service team is wonderful. The valet service is amazing. The service team calls/ provides me with updates through everything and my car is returned to my driveway as promised. Highly recommend Porcaro Ford.
I had a great experience! From the time I called until I picked up my repaired car, they were courteous and helpful.
Great experience,could not be happier,came from Tennessee,bought ranger with chuck Rizzo,great salesman .five stars all around🤩🤩🤩🤩🤩
I’ve been going to Porcaro for service and Amanda was always great the service department. It was time for a new car so I bought a brand new F150 crew cab. The salesman I dealt with was Rick.Klinkhammer. Rick did a Fantastic job Answered every question very honest person. I highly recommend him if you’re looking to buy a vehicle. I am very happy with the car Ford. Thanks for setting me up Rick. Also, I recommend a quick lube their fantastic over there too.
Great transaction. Coleman was very helpful. Love my Bronco Sport, so far.
Very friendly dealer and agent. The sale went smooth. I would highly recommend This dealer.
Great service! They even picked my car up and brought it back to me at work.
Great and thorough service.
Got done with car in great time. Picked me up to get the car and I was on my way for my day off.
Liked the quick service.
As usual great job at getting my truck in… Servicing it with out a hitch… A+A+A+
Nice service getting my vehicle picked up and delivered back to me. The tonneau cover they installed looks great
Stopped in without an appointment was 45 minutes wait. They got me in earlier and was out in just over an hour. I used my rewards points to pay for this service, oil change.
Fast and friendly service. Quality work. Fair pricing. Highly recommend.
Excellent service, very helpful staff who went the extra “mile”. Would highly recommend.
Always excellent
Got me in, got the job done, no problems!
Great service! In and out Fast!
It was great dealing with great people Chuck was great From start to ending.with Mary Kay thank you to all there that helped.
All involved in the car buying process worked in the best possible means to serve the customer. Outstanding service. Have been longtime customer