Customer Testimonials
Had my car fixed because of a recall. They were amazing! They picked up the car for me and gave me a loaner. They delivered my car after it was done. They did excellent work. Friendly professional courteous and knowledgeable. Couldn't ask for a better dealership to work with. Will definitely deal with them in the future!
This will be our third vehicle purchased from Porcaro’s, can’t imagine going anywhere else! From the moment you walk in the doors the positive vibes you feel lets you know you’ve come to the right place. The staff from sales to the finance department are top notch! All questions are answered with no hidden agendas. Thank you Porcaro’s for making a car purchase painless!
Recently got an oil change and tire rotation done on my car. Manny and Mike were awesome. They were short handed that day and they didn’t let that bother them. They gave exceptional customer service and went over everything with me. They also didn’t pressure me to buy additional items like other places. I highly recommend the team there. Will be back again.
Oil change was quick, but to find out lug nuts would be destroyed was alarming. Would not complete tire rotation and brake inspection. $250 to replace $30 worth lugs nuts is extortion. Ford know issue, should be cover by Ford.
Absolutely the best dealership you can go to that won't screw you over or play games unlike Honda. Thank you Thomas Platt and Coltrane for all your help getting the deal done quick and easy!! Highly recommended to go through these guys if need a new or used vehicle.
Oil change and tire rotation. Car wash available with service. A good experience.
Thomas Platt did a great job helping me find my new truck. He wasn't pushy and made the process smooth and easy. I appreciate the great attitude and professionalism of Thomas. He worked with me answering all my questions. I would definitely recommend him for a great car buying experience.
I found a nice used 2020 Escape here, and the price was very good. Everyone there treated me like an old friend, especially Jim Meyer, my salesman. Buying a car here is an easy, great experience! Thank you Jim, and Porcaro Ford!
I have purchased 5 vehicles in the last 4 years from Porcaro Ford. I have always received great deals and excellent service. It is nice to have a car dealership I can trust and always depend on. I highly recommend!
I have had an intermittent horn failure, I had the vehicle in at several dealers, Porcaro was the only shop to resolve the issue.
Went in looking at a used Ford Ranger. Both the salesman Chris and the Finance manager Coletrane were more than excellent to deal with. They made the process quick and painless and got me a better rate than my pre-approval through the same bank my approval was through. They were not pushy at all and at the end of the day wanted to suit my needs. Awesome experience and I wouldn't hesitate to work with again.
We were lucky enough to have been with salesman Thomas Platt when we were searching for a car that met our wants and needs. Tommy went extra to have us happy throughout. He took us out on a few test drives and made sure that we had a car with all the options we were looking for. In the end, he managed to get us the perfect car, and we COULDN'T be happier! Thomas truly impressed us with the level of service that he provided!
Got some keys made. Good service.
Very friendly people with no hidden fees. They were super upfront from the beginning on what my vehicle would cost. Also, shout-out to Josh and Coltrain (I'm sorry I can't spell your name ðŸ˜) for getting us in and out in basically an hour. The shortest time I've ever been in a dealership. Thanks again!
Do great work and go above and beyond by picking up my car from my home.
Great people. No pressure.
Staff is very friendly and helpful. Genuinely wants to help you and makes sure you are getting what you want at a fair price.
Quick and friendly
I made a truck purchase over the weekend and the entire team was very professional. My sales guy, Steve Paulson, was not pushy at all, and gave me plenty of time to test drive and consider my options. It was probably one of the easier vehicle purchases I have made. Thanks Steve and Porcaro!
Always polite, professional and helpful, thank you !
Good bunch of guys at this shop. Actually enjoyed spending time talking with my sales person Josh and the others. Love my new ('used') car. Only somewhat disappointing was getting less for my trade-in than I'd hoped. Their online trade-in value generator was not very accurate. Bottom line though, I got an awesome car for a great price.
Called in for a recall notice and had a service tech out to my home to repair, so perfecr!
My problem was fixed
Jim and Dan were outstanding. They worked hard to find the unique vehicle that we were looking for and priced the vehicle fairly. I highly recommend both of them.
Great service friendly people
Tommy Platt was absolutely amazing. Never once felt pressured into buying anything. It truly was a great experience. I will definitely be going back again in the future! The entire team of guys was great. Tommy was so down to earth, we appreciated that the most!!!
Working with Steve Paulson was a pleasure. He listened to what I was wanting and the truck on their lot fit my needs perfectly. It was perfect that Porcaro Ford delivered my new truck to my door.
My car was out of commission for over a year, and the service crew at Porcaro Ford was able to get it safe for the road in a day! There wasn't a single member of the staff I spoke to that wasn't incredibly nice. I feel so lucky to have such a great Ford Service Station near me. At no point did I feel like I was having the wool pulled over my eyes with what services my car needed. I feel so sorry I didn't catch their names, but two lovely gentlemen in the quick lane ... Read More Google - Apr 22, 2025
Mike is a excellent service advisor.
Worked with Chris as salesman. Told him what we wanted, he was smooth fast and honest about everything. Spoke with dan and he understood what we were looking for and ideally what we wanted, he worked swiftly to get everything finished! All in all great customer service.
Josh did a great job of servicing the customer, me! I also appreciated Dan’s support through the process, and chatting with Mark Porcaro. After dealing with so many shifty dealers over the years, the experience was truly refreshing!
Steve was awesome and never pushed the sale. He just left it up to us.
The guys are so friendly & polite. They are willing to help any way they can. I was so happy to get a ride from the courtesy driver back to work. He also was very friendly & nice to talk with.
Appointment was easily made, work done in an efficient way, and friendly employees.
I was treated professionally, my truck now runs like brand new, plus a wash,couldn't be happier. Have been to other Ford dealerships one in particular where I was totally ignored, will never return to that one. Respect and consideration can be found at Porcaro, great customer service.
Efficient, friendly and honest.
My mom who is 85 years old had a few issues with her vehicle (her issues, not the car). I travel quite extensively and had trouble getting to her to help. Michelle and Caleb ( the service tech) went above and beyond to help mount with the mobile service process. The tech even delivered my mother’s keys and garage remote back to her in her apartment when the service was completed. Could one ask for more? NOPE!
Great service as always
Excellent service as always, friendly and courteous
Appointment started on time, all requests met , friendly, thorough, professional
Thomas Platt was a pleasure to deal with actually everyone there was incredible I would definitely recommend them to everyone it was a great experience
My salesman Thomas was incredible!!! All around it was a great experience I would definitely go back there
I went to Porcaro Ford to look at a new vehicle that I thought I might be interested in. After a test drive I concluded that was not the right one for me but Porcaro Ford offered to find one that was more to my liking. Mark Porcaro, the owner, evaluated my trade in and gave me the trade in value. It was much higher than several other offers I received during my shopping experience. Plus the discount off MSRP for the new vehicle was more attractive than others.
Porcaro found a vehicle for me in less than 24 hours and ... Read More Google - Apr 6, 2025
From start to finish, Tommy made the entire process smooth, stress-free, and enjoyable. He took the time to understand what I was looking for, patiently answered all my questions, and made sure I drove away in the perfect Subaru. His professionalism, honesty, and friendly attitude made all the difference.
If you're looking for someone who truly cares about helping you find the right car without any pressure, Tommy is your guy! I couldn't be happier with my new ride. Thank you, Tommy, for going above and beyond.
If you're in the market for a new car, do ... Read More Google - Apr 5, 2025
Jim was great to work with
Josh in sales was great. He was never pushy or aggressive with the sales process. Communication was great and the service was awesome from start to finish.
Thank you very much for wonderful service!
Salesman Thomas Platt was fantastic. Easily one of my best car dealer experience. He was honest, fun to deal with, got things done with NO games. Got me a price that made me smile. I strongly recommend Pocaro Ford and strongly recommend you ask for Thomas. Coltrane Apostle did my financing. Fast/honest and no games. Great team
Perfect experience! On time and very nice mechanic. Will definitely use again.
Great prices, wasn’t sold on any unneeded parts. They got me in at a reasonable time and were very quick with fixing the 2 recalls I had on the vehicle.
Very polite, pleasant and helpful.
Always the best service, friendly people
They did a great job. Nice people
Had a really good experience buying a vehicle from these folks. I went to every car lot in Racine and was met with a variety of different salesmen/sales techniques but by far, Josh at Porcaro was the most relaxed and least pushy of the bunch. He made me want to buy a car from him. The staff here were extremely friendly and overall it was a great experience. Next time I am in the market I will be stopping here first. Coltrane, I will be sure to stop back if and when I ever grow a mustache! Thanks guys!
Easy to use the quick lane, scheduling, service and personal experience. Will for sure use this again.
Very knowledgeable and professional staff. I highly recommend them.
Pocaro Ford is always there for my servicing needs. Mike, the service writer is always prompt, friendly, professional, and always provides honest, knowledgeable information and is someone I completely trust to getting the job done right and in a reasonable manner. Thank you for your continuing service levels through our many visits.
Just bought our 2nd truck at Porcaro Ford in Racine WI. This time from Jim Meyer who was a tremendous help!!! Searched all the inventory available to find what we were looking for. Was extremely patient with us!! Ended with 'truck school' where he sat in our new truck with us and answered questions until we ran out!!! Met us for a 'refresher class' the next day addressing the things we didn't grasp the day before!!! Great guy!! Relaxed and helpful!! Everyone else there was friendly & helpful as well. A great business to deal with!!!
They are always attentive and helpful. I love doing business with Randy Kumm and everyone in the service department!
Rib is just the perfect service writer in quick lane
Friendly check in and service
I would give 5 stars if I didn't always have to wipe grease off of my truck after every visit.
Very good experience and communication from the service team on how the vehicle was handled!!
I took my 2022 Edge in for a recall, to address a message I continually get on the Ford app about my battery and another issue. Amanda listened to by concerns, looked at my app messages and wrote a work order for the work. Thank you to Randy and Mike for looking at my concerns and addressing my questions. They got my vehicle into a service bay to start the work while I waited for it. Mark Porcaro stopped by to say hi and chat. Love the "hometown" feel of the dealership.
I'm currently working construction and not from this area. I had a front brake on my f150 lock up on me, while driving back from work. I called the service department the following morning at 730. The service department said that they would be able to get it in immediately and diagnose the problem, they not only diagnosed the problem they fixed my truck before I got off work A++ thanks a million!!
Very happy with the service.
Randy K., Dan H, and all the guys in back did a fantastic job getting our Explorer back to us in awesome condition. Great job all of you!
Chuck Rizzo is amazing! He always does what’s best for the customer. We have purchased every one of ours cars from him, He’s #1 in our book. If Chuck says it’s good, no need to question it!